FAQ

Frequently asked questions

Is the website really free?

Yes. We design and build your website at no upfront cost. You pay the plan's monthly or yearly fee, which covers hosting, a content-update allowance and support, with a 12-month minimum term.

What happens if I cancel a website plan early?

The 12-month minimum term applies because the build itself was free. Payments already made are non-refundable, and continuing service before the term ends requires settling the remaining minimum-term balance.

Do marketing plans have a minimum term?

No. Marketing plans are month-to-month. You can cancel at any time; the current paid month is completed as scheduled. Paying for a full year upfront gets you one month free.

Can I pay for the whole year at once?

Yes — that's the Yearly option on both website and marketing plans. It's one upfront payment instead of separate monthly charges, and it's the plan's discounted rate.

How do I actually pay — is card payment live?

Not yet. Card payment on this site is a design preview so you can see how it will look. For now, once your order is submitted we send a secure payment link, a BenefitPay request, or bank transfer details.

Are the prices shown including VAT?

No. All prices on this site exclude 10% Bahrain VAT. VAT is calculated and shown separately in your order summary and on the invoice.

Do I get access to edit the website myself?

This is a managed service, so there's no backend or CMS login for clients. You send us a change request within your plan's update allowance and we make the change.

What if I want to leave after the 12 months?

You're free to continue month-to-month or cancel with notice. If you move to another provider, we hand over the website source files; our hosting stops once your subscription ends.

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